Shipping & Order Information

Menatique Shipping Policy

At Menatique, we are dedicated to providing you with a seamless and reliable shopping experience. Our shipping policy outlines the terms and conditions related to the shipment of our products. Please read the following guidelines to understand our shipping process:

1. Order Processing:

  • Once your order is placed, our team will process it within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Options:

  • We offer various shipping options at checkout, allowing you to choose the one that suits your needs. Shipping options and estimated delivery times may vary depending on your location and the items in your order.

3. Shipping Locations:

  • Menatique ships to addresses within the United States and, in some cases, internationally. Shipping availability to specific regions or countries may be limited, so please check during the checkout process.

4. Shipping Fees:

  • Shipping fees are calculated based on the shipping method chosen and the destination of your order. The shipping cost will be displayed at checkout before you confirm your purchase.

5. Tracking Information:

  • Once your order is shipped, you will receive an email with a tracking number and a link to track your package's journey. You can also log in to your Menatique account to access your order history and track your shipment's progress.

6. Shipping Delays:

  • While we strive to meet our estimated delivery times, unforeseen circumstances, such as weather conditions or carrier delays, may affect the delivery schedule. We appreciate your patience during such situations.

7. International Shipping:

  • For international orders, additional customs and import duties may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs. Please check with your local customs office for more information.

8. Delivery Address:

  • Please ensure that you provide accurate and complete delivery information when placing your order. Menatique is not responsible for undelivered or misdirected packages due to incorrect addresses provided by the customer.

9. Missing or Damaged Items:

  • If you receive a damaged or incomplete order, please contact our customer support team within 48 hours of receiving the shipment. We will work to resolve the issue promptly.

10. Contact Information:

If you have any questions or concerns regarding our shipping policy or your specific order, please do not hesitate to contact our customer support team. You can reach us through our Contact Form.

We appreciate your business and are committed to delivering your Menatique products in a timely and efficient manner. Thank you for choosing Menatique for your shopping needs.